The results
of a third party anonymous satisfaction survey reported
that 100% of our clients would recommend our services!
Thank you to all of our customers -- We enjoy serving
you! Here is what some of them had to say when asked
"What do you value most about Mark's work?"
"Quality. He
gets the work done on time. His fee structure
is competitive."
"He's very competent.
He takes time to explain things. He gets
things done quickly."
"His deep technical
expertise, his practical approach to finding solutions."
"He is skilled
and he is cost effective."
"He does a good
job talking to employees to find out their needs."
"I
brought Eucentra Consulting in to support our ergonomic
efforts in 2010. Mark taught a basic ergonomic principle
review class for all employees and managers on site (about
500 people). This refresher training generated a list
of requests for workstation assessments and suggestions
for improvement that we have prioritized and begun to
work on. I leveraged Mark's expertise to review repetitive
motion injuries when the cause is not clearly understood.
I also used Mark's expertise to review proposed changes
in manual material handling procedures and verify these
changes do not increase the risk of ergonomic injury.
"Eucentra does not sell ergonomic accessories
or supplies, so his recommended solutions are not aimed
at generating another purchase order for something they
sell or additional services. His recommendations reference
the ergonomic principles taught in class and include a
list of local vendors that have provided the equipment
other companies like ours use. Mark was flexible enough
to customize his delivery to meet our needs, work around
our schedule, and stay within our budget. I see Eucentra
Consulting as a valuable business partner for the long
run."
Scott N., CIH, CSP
EHS Manager
Semiconductor Industry
"We
brought Eucentra Consulting in to do both individual workstation
assessments and conduct employee education sessions after
we moved into new our office space. Mark is very professional,
knowledgeable and efficient. He took the time to get to
know our organization’s needs and prepared a customized
presentation for us. When meeting with employees for an
individual assessment, Mark takes the time to get to know
them and their concerns, ask questions about their working
style and daily routine and then tailors practical solutions
for them. Mark provides clear assessment reports and recommendations.
Our employees have benefited greatly from Eucentra’s
services and our Firm has a great business partner to
help us ensure our employee’s are working comfortably
and safely."
Jenny
L.
Director of Human Resources
Halleland Lewis Nilan & Johnson, Minneapolis
"I
have had several opportunities to ask Mark Hank to perform
an ergonomic assessment of work stations for my clients.
He did an excellent job of asking questions in order to
identify the physical demands of their jobs. He then offered
several creative solutions to the ergonomic problems,
eliciting input from the employee and from me as the QRC
to determine the best solutions(s). Some of his suggestions
were simple, free, common-sense improvements in body mechanics,
posture, and work station set up. If equipment was needed,
he was able to make specific recommendations and provide
costs. One of these clients recently told me, 'The new
equipment has helped 1000%.'"
“The
first thing you did was to adjust my chair back-which
was so wonderful! My doctor told me part of my shoulder
pain was from bad posture and showed me how to sit properly,
but it is easy now that I have the proper support from
my chair! You were very specific to my situation, helping
me with proofing and suggesting a document holder-which
was a great idea and really helps me not to bend over
causing neck pain! Your other suggestions: the wrist rest
with the mouse in it, will be great and the magnifier
over my documents will also help tremendously. Your services
were excellent and I would recommend you to any and all.
Plus your appearance and demeanor were very professional-which
I really appreciate! Also, it was so great for you to
be so detail oriented, right down to finding the specific
items in the catalogue-saved me a lot of time and trouble!”
Ellen
V.,
Medical Coding Specialist,
University of Minnesota Physicians
“It has been
my experience that once he is given a referral to complete
an Ergonomic
Assessment, he is very efficient in quickly scheduling
and completing the assignment. The reports and recommendations
that are provided by Mark are very clear, and easy to
understand. He has helped a large number of Allina employees
that have had difficulties as a result of an ill fitting
work area, or cumbersome work process. Because of his
skill and professionalism, I would strongly recommend
using Mark Hank for future ergonomics assessments.”
Mary
S.,
Disability Case Specialist,
Allina Hospitals & Clinics
